Van Glue Beauty- Semi-Permanent Makeup

Customer Warning About Casmara UK Distributor (See Photo Attached)

I want to share my recent experience with the Casmara UK distributor shown in the attached photo to help other therapists and customers make an informed decision.

Many of you know that I have worked with Casmara products for many years. I genuinely admire the brand and continue to believe in the quality of its products. This post is not about Casmara’s products themselves, but about my experience with one of its UK distributors.

Recently, I placed an order with this distributor and, as always, paid in full. Unfortunately, my order has never arrived. Since then, I have made numerous attempts to contact the company by email, phone, and social media, but my issue has not been resolved. At this stage, I have received no meaningful response.

After speaking with several other therapists, I learned that some of them have reported similar experiences, including:

* Orders that were paid for but never delivered.
* Emails and messages going unanswered.
* No updates regarding orders or refunds.

Based on my own experience, along with the experiences shared with me by other therapists, I cannot recommend placing an order with this distributor at the present time.

If you are considering purchasing from this distributor, I encourage you to proceed with caution. If you have already paid for an order and are experiencing similar issues, you may wish to contact your payment provider to discuss your options for recovering your funds.

I sincerely hope this situation is resolved promptly and that all outstanding orders are fulfilled. Until then, I believe it is important to make others aware so they can make informed decisions.

Dear Clients,

I hope you’ve all had a wonderful weekend.

I had a lovely weekend myself, but it was also filled with sadness as I received the heartbreaking news that one of my dear clients has passed away after a courageous battle with aggressive cancer.

She was such a kind, gentle, and beautiful person, and she was taken from this world far too soon. My heart goes out to her family and loved ones during this incredibly difficult time.

Her passing has reminded me just how precious life is and how grateful I am for each and every one of you. You’re not just clients—you’ve become a part of my life. Without your trust, support, and loyalty, my salon would not be what it is today.

I truly believe that people come into our lives for a reason, and I feel incredibly blessed that our paths have crossed. Thank you for allowing me to be a small part of your lives, and for making my work so much more than just a job.

Please cherish your loved ones, be kind to one another, and never take a single moment for granted. Life is so precious.

With love and gratitude. ❤️

Dearest clients,I hope you are all keeping well and enjoying the sunshine.I have some good news to share. After a stressful two weeks dealing with back pain and a diagnosis of Cauda Equina Syndrome, I am finally on the mend. While there was a possibility of surgery if my symptoms worsened, I am relieved to say that I am recovering well without it. Through a combination of rest, medication, and treatment from both a chiropractor and a physiotherapist, things are moving in the right direction.I am planning to reopen the salon next week. I will be working shorter hours initially until I am back to 100%, but I can’t wait to see you all again.Thank you so much for your patience and support during this time. It truly means a lot to me. .co.uk

Dearest Clients,I am writing to let you know that I must take immediate time off due to a serious, sudden lower back injury. Because I am currently undergoing ongoing medical diagnosis, I cannot confirm a reopening date at this time. I hope to recover soon and get back to serving you. Thank you so much for your understanding, and I am incredibly sorry for any inconvenience this causes.I also want to share what happened to raise awareness. For a long time, I thought I just had a common, stiff back. I ignored it, and it turned out to be much more severe. It has now profoundly affected my daily life and work.If you suffer from ongoing lower back pain, please do not ignore it or assume it is just stiffness. Please see a specialist immediately to check for the real underlying issue before it gets worse.Wishing you all good health.

Van Glue