Diamond Nail Sleaford
We are a brand new nail salon offering a wide range of professional services to accomodate all of the needs.
Good morning
I sincerely want to thank everyone for your concern and support. I consider this matter closed, so I will be taking down the post thay include her photo.
I just want to live peaceful, do my job, earn the money to pay for my life and grown my children. I will install CCTV in my shop and more be careful when accepting the payment in the future
One again, thank you all so much and I’m sorry for any inconvenience or trouble I may have caused
Have a good day everyone
Thank to kind person who helped correct the grammar in my writing, making it easier for everyone to understand, I’d like to repost it.
Good evening everyone.
Today, two ladies came into my shop with two other girls to discuss payment for their nails.
The first time they came, one of the ladies, who had been to my shop before and normally pays without any problems, said that she would pay for her nails on Tuesday.
However, the other lady insisted that she had already made a bank transfer. I told her that I had not received anything and checked my bank account, but there was no payment. I explained this to her, but she continued to say that she had transferred the money.
About an hour later, they came back to the shop and said that both of them would pay on Tuesday.
Around half an hour later, they returned for the third time and said that they had already paid by bank transfer. I again showed them my business bank statement and explained that no payment had been received.
I then asked her if she could show me the transaction on her phone so I could see who the money had been transferred to. She refused and said that her phone had died.
I offered her a phone charger so she could charge her phone and show me the transaction, but she refused to do that as well. She kept saying that I was frightening her.
Then, after a while, she suddenly changed her story and said that she had actually already paid in cash.
I was shocked because this was not what she had been saying earlier. She had originally said she had paid by bank transfer, and now she was saying she had paid cash.
I want to be completely honest about something. I do not have CCTV in my shop. I only mentioned CCTV because I was hoping it would make her come back and pay what she owed. I never expected the situation to turn into this. I just got CCTV outside of my shop. Tomorrow I definitely got on in my shop.
I have been running my nail business in Sleaford for over four years, and I have never had a situation like this. Why would I ask someone to pay twice if I had already received their money?
There were also three other ladies in my shop who witnessed what happened. When everything was finished, she wanted to make a bank transfer for the payment, and I did not receive any cash from her.
Yet now she is claiming that she had already paid in cash.
I honestly don't want to post anyone's photograph on social media, but this situation has left me extremely disappointed, frustrated and exhausted.
I understand that, without CCTV or clear evidence, there may not be much the police can do. However, I feel that I need to make other small businesses aware of what happened so they can be cautious.
I never expected something like this to happen after running my business in Sleaford for more than four years.
Please be careful and always make sure you have clear proof of payment before allowing a situation like this to become a dispute.
Thank you everyone to understand and support us. Today morning I got 1 lady Mom came and paid for her nails done already and I’m so appreciate that. But 2 others lady still don’t come to pay. I got her message to talk about that but still not sure she will pay or not. I just wait until Saturday if she still not pay I will put her picture and report to police. Thank you everyone
I would like to share a very unpleasant experience we had today at our nail salon.
Yesterday, three customers — a mother and her two daughters — came to our salon and brought a little boy who looked to be around 6 years old. All three women had both full set acrylic extension and pedicure services.
When it was time to pay, one of the women said she wanted to pay by bank transfer. However, when we checked our account, we had not received any payment.
We politely asked her to check whether the payment had definitely gone through. She showed us her phone and said that she had already made the payment and that it might take up to two hours for us to receive it.
I asked her to please leave us a phone number so that we could contact her if the payment did not arrive, especially because it was a significant amount of money. However, she refused and insisted on leaving.
Three of our staff members spent two and a half hours providing full set extension and pedicure services to these three customers, yet we received not a single penny for our work.
I waited for a full day, and even today, we still have not received the payment.
Today I saw two of the customers going into the shop next door to ours. I wanted to speak to them about the unpaid bill, but when they saw me, they left through the back door.
If they had done nothing wrong, I don’t understand why they would not come out and speak to me. I also cannot understand whether they feel any shame about receiving professional services and enjoying our care while refusing to pay for them — especially when three generations of a family were involved and a young child was present.
If you are 1 of these lady read this post, I sincerely hope that this was simply a misunderstanding and that you will come back and pay the amount you owe.
We are only a small nail salon. We still have rent, electricity, water bills, staff to pay, and children to support. Every payment matters to a small business like ours.
If the money is still not paid, I may have to post photos of all three customers so that people can be aware of what happened.
I am sorry for disturbing everyone with this post, and I hope this matter can be resolved peacefully.
Thank you for reading, and I wish everyone a good evening.
Good morning everyone 😍😍
We will close today Monday bank holiday and reopen tomorrow. Enjoy nice weather every one 🥰🥰
Hello everyone 😍🥰🥰
We will close tomorrow Monday bank holiday (4/5) and reopen normal Tuesday. Sorry for any inconvenience.
Good morning everyone ❤️❤️
We open today Easter Friday like normal and close on Monday bank holiday.
Have good Easter everyone 🐣
25/12/2025
MERRY CHRISTMAS EVERYONE
🥰 Dear our lovely customers 🥰
From bottom of our hearts, we would like to express our sincere gratitude to all of you for always trusting, supporting, accompanying our shop throughout the past time. Choosing our salon to do your nails this Christmas time.
Your loyalty and support are the driving force for us to continually improve, perfect our service and provide the best experience everyday. We deeply appreciate cherish your love.
We wish you and your family have a peaceful, warm, joyful and happy Christmas.
Thank you once again, and we look forward to welcoming you back soon.
With heartfelt thanks,
Diamond Nails Sleaford
21/12/2025
Good morning everyone 👋😍😍
We open today SUNDAY 21st DECEMBER from 10am to 5pm. Nice to see you soon 💃💃🌺🌺
20/12/2025
Good evening everyone 👋🥰🥰
We will open tomorrow Sunday 21st December from 10am to 5pm. Hope to see you soon. And we just close 25th Christmas Day and 26th Boxing Day. Thank you very much
Alerts
Be the first to know and let us send you an email when Diamond Nail Sleaford posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Subscribe
We will notify you when anything happens in Sleaford.