Join mya

Let’s talk about something that is quietly making or breaking your client retention: confirmation bias.

Think about it like a dating app—which is exactly why we built mya! When a client is paired with their perfect provider through our Matchmaker, they walk through your doors already believing it’s the right fit. They are totally bought in before they even sit in the chair.

But here’s where you have to pay close attention. What happens when that highly anticipated new client walks in, and their first impression is lacking? Their brain immediately shifts. That initial trust is completely broken, and suddenly, they’re scanning your salon for every single little flaw just to confirm their new negative bias.

This is why your standards are absolutely everything. They have to be elevated, and they have to be maintained. Holding your team accountable to those standards is non-negotiable. And we get it—having these tough HR conversations is incredibly hard because nobody likes hurting feelings. But avoiding them is toxic to your business. In our industry, managing these standards and constantly elevating your people isn’t just part of the job… it IS the job.

If you’re ready to get your clients bought in before they even arrive 👉 Head to joinmya.com to book your demo

We skipped the pen and paper and went straight to building software that actually helps salons grow.

👉 Comment MYA for a demo!

We are doing a literal happy dance for our amazing partners .salon! 💃✨

Over the last two years, they’ve welcomed 1,386 brand new clients through their doors. Let’s do a little salon math, shall we? If each of those gorgeous guests dropped an average of $125 on their first visit, that’s over $173,000 in fresh revenue. And the craziest part? That’s only counting their very first appointment! We all know the real magic (and money) happens when they rebook! 🤯

We couldn’t be more thrilled to be a part of their growth story. Seeing our partners thrive is our absolute favorite thing. ♥️

Ready for results in your own space? We’d love to meet you and show you around 👉 head over to joinmya.com to schedule a virtual tour!

Hey you guys, we need to have a little come-to-Jesus moment today. 🙏

As salon and spa owners, you have to keep the main thing the main thing: growing and nurturing your team, and growing and nurturing your clientele.

If you don’t have mya on your website, it just isn’t complete. Without a lead magnet, you aren’t capturing new leads, collecting valuable client data, or matching those clients to the absolute perfect provider on your team. And when that connection doesn’t happen, your retention rates simply won’t grow.

I say this in love because I want your website working just as hard as you do!

If you want to see what all the fuss is about, click the link in our bio or go to joinmya.com for a quick demo. I promise you’ll love it! ❤️

Things move fast here at mya! 🚀

As Hannah mentioned, we are constantly growing and rolling out new tools to make your experience even better. We’ve recently dropped some huge updates, including customizable brand tones for your mya matchmaker, a refreshed leads board, deeper dashboard insights, and new automations to save you time.

Are you using mya to its fullest potential? Don’t leave these new features on the table! Reach out to your Account Success Manager today to schedule a quick walkthrough of everything that is new. ✨